Privacy Policy for MaltMEDIA

Last updated: 12 August 2026

MaltMEDIA (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK data protection law.

1. Who We Are

MaltMEDIA is a media production business based in High Wycombe, Buckinghamshire, UK.

Business name: MaltMEDIA
Location: High Wycombe, Buckinghamshire, UK
Website: https://www.maltmedia.co.uk
Email: support@maltmedia.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at support@maltmedia.co.uk.

2. Information We Collect

We may collect personal information when you use our website, contact us, or request our services.

This may include:

• Your name

• Email address

• Phone number

• Company or organisation name

• Information you provide when contacting us

• Information about the services you request

• Technical information about your device and browser

• IP address

• Information about how you use our website

• Information collected through cookies or similar technologies

We only collect personal information that we reasonably need for the purposes explained in this Privacy Policy.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries

• Provide our services

• Communicate with clients

• Provide customer support

• Manage projects and bookings

• Improve our website and services

• Monitor website performance and security

• Prevent fraud or misuse

• Meet our legal obligations

• Send marketing communications where we have a lawful basis to do so

We will not use your personal information for purposes that are incompatible with the reason it was collected unless we have a lawful basis to do so.

4. Legal Basis for Processing

Under UK data protection law, we need a lawful basis to process your personal data.

Depending on the circumstances, we may process your information because:

• You have given consent to a specific use of your information.

• It is necessary to perform a contract or take steps at your request before entering into a contract.

• It is necessary for our legitimate interests, such as running and improving our business, provided those interests do not override your rights.

• We have a legal obligation to process or retain certain information.

  
  

Where we rely on your consent, you can withdraw it at any time.

5. Marketing

We may contact you about our services, news, or other marketing where we have a lawful basis to do so.

You can ask us to stop sending marketing communications at any time by contacting:

support@maltmedia.co.uk

Where marketing emails are sent, they will include an appropriate way to opt out.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files that websites can store on your device. Some cookies are necessary for a website to function correctly, while others can be used to understand how visitors use a website or for other purposes.

We may use cookies that are necessary for the operation and security of our website.

If we use non-essential cookies or similar technologies that require consent under UK law, we will obtain the appropriate consent before using them.

You can also control or delete cookies through your browser settings.

7. Sharing Your Information

We may share personal information with third parties where this is necessary to operate our business, provide our services, or comply with the law.

This may include service providers such as:

• Website hosting providers

• Email providers

• Website and technology providers

• Payment providers, where applicable

• Professional advisers

• Government authorities or regulators where legally required

We expect third parties that process personal information on our behalf to handle it securely and only use it for authorised purposes.

We do not sell your personal information.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

We may also keep certain information for longer where we are legally required to do so or where it is necessary to establish, exercise, or defend legal claims.

When personal information is no longer required, we will securely delete it or anonymise it where appropriate.

9. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information

• Ask us to restrict how we use your information

• Object to certain types of processing

• Request a copy of certain personal information in a portable format

• Withdraw consent where we rely on consent to process your information

  
  

You can exercise your rights by contacting:

support@maltmedia.co.uk

We may need to verify your identity before dealing with a request.

11. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to resolve your concern.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of those websites. You should review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations.

Any updated version will be published on this page, with the latest update date shown at the top.

14. Contact Us

If you have any questions about this Privacy Policy or how MaltMEDIA handles your personal information, please contact us:

MaltMEDIA
High Wycombe, Buckinghamshire, UK
Website: https://www.maltmedia.co.uk
Email: support@maltmedia.co.uk